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Partner Spotlight: Redox + Productive Edge — Turning Interoperability Into AI-Driven Action

Partner Spotlight: Redox + Productive Edge — Turning Interoperability Into AI-Driven Action
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Interoperability isn’t the end goal. It’s the starting point. Productive Edge and Redox are working together to help healthcare organizations move beyond basic data exchange and into real-time intelligence, automation, and AI-powered decision-making.

The Core Problem

Every healthcare organization wants to modernize. However, most are still operating with legacy systems and fragmented data. Even when EHRs, CRMs, claims platforms, and analytics tools are in place, they rarely speak the same language. This creates:

  • Incomplete patient records

  • Manual, repetitive processes

  • Delays in care coordination

  • Poor visibility into population health

  • Barriers to AI adoption

Teams spend time gathering data instead of acting on it. IT can’t build fast enough. Operational leaders don’t have the insight to make data-driven improvements. Interoperability gaps make innovation expensive, slow, and unsustainable.

The Redox + Productive Edge Solution

Redox solves one of healthcare’s most persistent challenges: integrating data across systems in real time, without a heavy IT lift. It delivers a flexible, scalable interoperability layer that connects EHRs, care management tools, CRM systems, and other critical platforms. With Redox, healthcare organizations stop spending time on point-to-point integrations and start unlocking their data.

Productive Edge takes it from there. We use Redox's integrated foundation to build AI-ready architectures, deploy intelligent agents, and rewire operational workflows. We don't just move data together—we turn it into action.

Here’s how the partnership delivers measurable value:

1. Healthcare Data Strategy Accelerator

Before operationalizing AI, you need a clear understanding of your current data landscape. This accelerator helps you prioritize the correct use cases and build a practical roadmap connecting strategy and execution.

  • Map your current data ecosystem.

  • Identify high-impact AI and analytics use cases.

  • Develop an execution-ready roadmap.

Outcomes: clarity, prioritization, and a shared plan for modernization.

2. Healthcare Data Integration Accelerator

Centralized, usable data is the foundation of AI. This 12-week engagement uses Redox integration and FHIR standards to break down data silos and set up a real-time, AI-ready architecture.

  • Normalize and integrate data using Redox.

  • Use cloud-based tools for analytics and automation.

  • Establish governance and compliance from day one.

Outcomes: data liquidity, real-time insights, automation potential.

3. Microsoft Fabric AI Agent Pilot

AI agents transform how healthcare teams work. This pilot combines Microsoft Fabric, Redox, and Productive Edge’s agent framework to automate key workflows and deliver ROI in under four months.

  • AI agents surface relevant patient and claims data.

  • They flag risks, recommend next steps, and automate documentation.

  • Agents escalate decisions or actions to humans when needed.

Focus areas include care management, prior authorization, claims processing, and member services.

The result:
One client moved from strategy to deployed AI pilot in under four months, delivering operational ROI, improving patient experience, and laying the groundwork for enterprise-scale AI adoption.

Why It Works

The partnership works because each party focuses on its strengths:

  • Redox: Fast, flexible data exchange across systems

  • Productive Edge: Industry-specific accelerators, AI agent frameworks, and deep healthcare experience

Together, they deliver not just technology, but transformation.

Start With a Free AI Action Planning Workshop

Healthcare leaders often don’t need more tools but a clear, actionable plan. Productive Edge offers a free half-day AI Action Planning Workshop to:

  • Identify automation opportunities.

  • Prioritize use cases by ROI and feasibility.

  • Build alignment and momentum around next steps.

It’s low-time commitment, high impact, and customized to your operations. Let's start planning your workshop today!

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