The Health/Tech Edge
The Health/Tech Edge podcast explores the latest developments and innovations in healthcare technology. Join us as we interview industry experts, healthcare providers, and patients to uncover how technology is transforming the healthcare industry. From the latest advances in AI and machine learning to the impact of digital health on patient care, The Health/Tech Edge covers a wide range of topics and offers insights into the future of healthcare. Stay up-to-date on the latest trends and developments in health tech.
All Episodes
S3E8: Mid-Year Check-In: AI in Healthcare with Raheel Retiwalla
In this episode of Health Tech Edge, Mike Moore sits down with Raheel Retiwalla, Chief Strategy Officer at Productive Edge, for a late mid-year check-in on AI in healthcare. Raheel shares what he’s hearing from healthcare leaders on both the payer and provider side — from the drive for measurable ROI and responsible AI to the challenge of too many point solutions. They discuss the four core functions AI can play in healthcare workflows, how Productive Edge’s 50+ AI accelerators are helping organizations reimagine operations, and why payers focus on integration strategy while providers look to extend their EHR with point solutions and CRM-driven engagement. Raheel also walks through real-world examples, including a pre-visit face sheet generator for care managers and revenue integrity optimization for providers, and offers practical guidance on building a unified AI strategy, prioritizing use cases, and delivering quick wins in weeks, not years.S3E7: Ethics Isn’t Extra: How to Measure AI Risk and ROI in Healthcare
In this episode of Health/Tech Edge, Mike Moore talks with Shannon Kennedy, Chair of the Healthcare Group at The Digital Economist and a Healthcare Strategy Advisor at Productive Edge. They explore what “ethical AI ROI” really means—and why it matters now more than ever in healthcare. This isn’t about theory. It’s about recognizing that AI done wrong has real costs: compliance failures, reputational damage, and operational risk. Shannon shares examples from the front lines—staffing models, patient privacy, and vendor pilot projects—and breaks down how leaders can use the metrics they already have to track both impact and risk. If you're a healthcare executive wondering how to connect responsible AI with business value, this episode gives you a simple starting point—and a few cautionary tales to avoid.S3E6: Scaling AI Agents in Healthcare: Google Cloud’s Approach to Responsible Innovation
Jessica Richmond, Head of AI Go-to-Market for Healthcare and Life Sciences at Google Cloud, joins The Health/Tech Edge to discuss how health systems and payers are moving beyond isolated use cases and building scalable AI agent platforms. In this episode, we talk about: Why improving the patient and provider experience is driving AI adoption What Google’s AgentSpace platform offers for governance, security, and rapid deployment Key agent use cases in claims, patient readiness, sepsis prevention, and administrative automation How to think about AI platform strategy versus point solutions Practical advice for leaders who are stuck or hesitant to move forward Whether you're just getting started or already deep into AI strategy, this conversation offers clear direction for building with purpose—and speed.
Health/Tech News for the Week of July 28, 2025
In this week’s Health/Tech Edge, we break down five headlines shaping the future of AI in healthcare operations. From workforce readiness and vendor growth to major tech platform moves, this episode explores how payers and providers can navigate the noise and focus on what really matters: practical adoption, measurable impact, and smarter workflows. Featuring insights on NTT Data, Palantir, Microsoft, SAS, and 2025 funding trends.