Designing for Reality: How UX Thinking Keeps AI in Healthcare Human
The Health/Tech Edge
In this episode of The Health Tech Edge, I sit down with Makoto Kern, founder of Impaqt, to explore the crucial intersection of user experience and AI in healthcare. We discuss how effective product design and strategy can empower healthcare teams to leverage AI responsibly, avoiding pitfalls that often accompany rapid tech integration. Makoto shares insights from his extensive experience in product design, emphasizing the importance of understanding the end user's journey to create solutions that genuinely address their needs. We also delve into the parallels between the current AI landscape and the dot-com boom, highlighting the risks of feature-centric approaches. Tune in to discover how a user-centric mindset can transform AI initiatives in healthcare, ensuring they deliver meaningful outcomes while maintaining trust and efficiency.
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