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Improving Care Delivery and Reducing Operational Waste with Predictive Analytics

ChatGPT Image May 8, 2025, 09_19_03 AM-1

Industry

Healthcare Provider

Challenge

Inconsistent care delivery and inefficient scheduling limited patient reach and strained field operations.

Results

The impact your customer saw. Two to three sentences are a good standard for the right amount of content.

Key Service

AI-Enhanced Care Coordination

30%
Increase in Completed Visits
25%
Reduction in Visit Gaps
20%
Improved Care Plan Adherence

With predictive tools in place, care teams are more effective in the field. They reach more patients with greater consistency and lower costs.

May Tee

Managing Director @ Productive Edge

ChatGPT Image May 8, 2025, 09_21_44 AM-2

About the Client

A healthcare organization managing a distributed team of care coordinators conducting in-home visits and community-based assessments. The client needed to improve consistency in care delivery while increasing operational efficiency across its mobile workforce.

Challenge

Inconsistent care delivery and inefficient scheduling limited patient reach and strained field operations. Care teams often faced delays, duplicative work, and gaps in visit coverage—all of which reduced overall impact and increased costs.

Solution

Productive Edge implemented an AI-powered care coordination solution to improve scheduling, reduce variation, and enhance care plan execution.

Key components included:

  • Predictive AI models trained on historical care visit and performance data

  • A mobile app delivering real-time task guidance and data capture for field staff

  • Dashboards for care managers to monitor visit execution and optimize deployment

  • Smarter workflows to minimize travel time and eliminate duplicate effort

Results

The client increased outreach, standardized delivery, and reduced operational waste—improving both clinical consistency and staff productivity.

Key Metrics

  • 30% increase in completed home visits per care coordinator

  • 25% reduction in missed appointments and visit gaps

  • 20% improvement in care plan adherence

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